> For the complete documentation index, see [llms.txt](https://adagio-io.gitbook.io/adagio-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://adagio-io.gitbook.io/adagio-documentation/help-and-contact/need-assistance.md).

# Need Assistance?

If you have questions or require technical assistance, please reach out to the appropriate contact below. To help us resolve your request faster, **please include (if applicable) your Organization Name, Publisher ID, and your Google Publisher ID**.

#### Onboarding & Technical Support

* **Solution Engineer**: For technical issues or configuration questions during your initial integration phase, please contact your assigned Solution Engineer directly.
* **Integration Health**: If you are troubleshooting specific crawler or wrapper issues, ensure you have reviewed the Integration Health (or Validation) docs before reaching out.

#### Account & Strategy

* **Customer Success Manager** (CSM): Contact your dedicated CSM for account-related inquiries, performance optimization, or business strategy.

#### General Inquiries

* **Email Support:** For all other matters, or if you do not have a dedicated contact, email us at <support@adagio.io>.
* **Response Time:** Our team typically reviews requests and responds within a few business days.


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://adagio-io.gitbook.io/adagio-documentation/help-and-contact/need-assistance.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
