Troubleshooting

In this page find miscellaneous topics that could be of use in order to troubleshoot the performance of your integration.

Round Trip Time

Monetisation performance is particularly sensitive to latency on App. Therefore you may want to perform a test on each of your regional servers to get an estimation of the time it takes to reach our closest server.

Ask your Tech (DevOps) team to run the following command on each region that you may be having server in and forward the results to your Solution Engineer

Note that for each region the prefix of our endpoint changes in https://<prefix>.4dex.io/healthcheck

EMEA

for i in {1..5}; do curl -w "\nDNS: %{time_namelookup}s\nConnect: %{time_connect}s\nTTFB: %{time_starttransfer}s\nTotal: %{time_total}s\n" -o /dev/null -s https://mp-ams.4dex.io/healthcheck; done

AMER

for i in {1..5}; do curl -w "\nDNS: %{time_namelookup}s\nConnect: %{time_connect}s\nTTFB: %{time_starttransfer}s\nTotal: %{time_total}s\n" -o /dev/null -s https://mp-las.4dex.io/healthcheck; done

APAC

for i in {1..5}; do curl -w "\nDNS: %{time_namelookup}s\nConnect: %{time_connect}s\nTTFB: %{time_starttransfer}s\nTotal: %{time_total}s\n" -o /dev/null -s https://mp-tyo.4dex.io/healthcheck; done